Abstract
This study investigated care label utilization practices by launderers and
dry cleaners in Benue state. Specifically, the study determined launder’s
and dry cleaner’s perception of the uses of care labels in their clothing care
activities; problems that hinder or could hinder uses of care label by
launderers in laundry/dry cleaning establishments in Benue State and
ways of enhancing their utilization of care label. Three research questions
guided the study. Descriptive survey design was adopted for this study.
The population for the study was 63 launderers/dry cleaners in the
laundry/dry cleaning establishments in Benue State, there was no
sampling. Questionnaire and focus group discussion guide were used for
data collection. Data analyzed using mean and standard Deviation.
Responses from focus group discussion were summarized. Findings of the
study include: that launderers/dry cleaners perceived care label as sources
of information on type of fibre/fabric, type of care- laundry or dry-
cleaning, hand or machine wash, water temperature. Hindrances to the
use of care labels include incorrectly presented information by the
manufacturers; users inability to read and interpret care labels; some care
labels are inconspicuous on clothing ways of enhancing utilization include
that care labels should be attached in a conspicuous part of the clothing by
the manufacturers; care labels should be legible during useful life of
clothing items.